Regular/refresher hard skills trainings generate costs by causing downtime, as well as distracting more experienced workers from their daily routine.
Virtual Reality accelerates the improvement of employees’ qualifications by giving a realistic reflection of the work station, with greater employee involvement resulting in the higher attractiveness and a deeper level of engagement.
Thanks to the distraction-free environment we learn faster, we also remember better; especially while the employees had little or no experience. They can train any scenario (including dangerous ones) multiple times until they reach the desired level of expertise.
The technology is extremely effective for learning and exploration and has been widely adopted by many industries - allowing to avoid expensive consequences of human errors.
It does also give the opportunity to use gamification and freedom of time and place of training - saving both time and money.
“AR Digital Twin
Client satisfaction is their major goal
We needed a fully portable AR app, that would be useful not only for the company’s representatives but also for customers wishing to familiarize themselves with the 3D printer offered by PIAP. The goal was to provide the option to see the inside of the device.
We were looking for someone experienced, who offers high-quality products for competitive prices. 4Experience was referred to us.
Despite tight deadlines, they pulled through with a high-quality end product. The team was proactive throughout development, organizing feedback sessions to critically improve the app.
Head of Rapid Prototyping, PIAP, Poland
Their work made a great impression on us
We needed to convert 11 of our products into virtual models. 4Experience was recommended to us by word of mouth and the quality of their work was widely acclaimed.
We were delighted with the team’s approach to our challenges. The way our products came to life in their software was nothing short of astonishing.
The apps prepared by 4Experience are heavily used by our resellers. They allow them to present our products and principles of operation in an easy, entertaining, and accurate way. The modern design creates an innovative image of our company.
CMO, Spetech, Poland
They are extremely knowledgeable about VR
4Experience helped plan the app, an employee training tool for banks and developed multiple demos.
The app allowed trainees to interact with six personality types, asking them questions to determine which of the six products was the right one for them.
We surveyed the landscape of VR studios worldwide, interviewed four finalists, and selected 4Experience.
Their level of knowledge and responsiveness, as well as excellent price/quality ratio, was key. They’re also very responsive to inquiries and turn around budgets for us very quickly. We can clearly rely on them.
Martin de Santos
CEO, Tipi Tap USA
“HTC Vive Pro
We needed a developer to help with parcel-sorting-line visualization design, VR simulation development, and animation.
Our business partners told us about 4Experience’s quality work and detail-oriented approach. 4Experience did a magnificent managing our needs and expectations. Their workflow was exceptional. The team modeled every single detail with such accuracy that the simulations feel lifelike.
We fully implemented the apps in our organization, constructed a special training room for them, and planned follow-up VR training sessions. We used the apps not only for training but for recruitment purposes.
IT Specialist, DPD, Poland
Prepare your whole team by using one training. Muscle memory will help them perform tasks faster.
Stop talking about being cautious. Pick a device and let your crew experience the consequences.
68% + more involvement
No more rolling eyes or naps during the OHS training. Replace theory with intriguing practice.
79% faster learning
Place your crew right in the middle of the action. No additional explanations needed.
Over the years, 4Experience has developed a methodology for cooperation with clients, which is adapted to individual projects depending on the company's needs. Our cooperation methodology is contained in the Collaboration Process document, which we provide to the clients at the beginning of our cooperation.
DEFINE THE PROBLEM
We start with the scope document created through regular dialogue between the client and the dev team. The knowledge gathering process is adapted to the client's needs. It can be done both through the face-to-face meetings (i.e. Skype conferences) or e-mail/Slack communication. The created document must contain as much information about the project as possible, including platforms, graphic references, models, and audio effects, etc.
APP VISION & STRATEGY
Based on the business case as well as the requirements documents delivered by the client, we identify the initial project scope and develop the preliminary project plan - we prioritize product features and group them into milestones taking into account both the market and the technological constraints involved.
4Experience is able to propose and adapt the most optimal tools, platforms, and solutions for implementation through its flexible approach to the customer. The company's flexibility is also appreciated by existing customers in the context of creating contracts, payments, how to transfer data and project licenses.
THE FINAL CONTRACT
At this point, the client and our team settle the terms of collaboration including the team architecture, team members’ roles, and responsibilities, process and methodology, project technical environment, payment terms, intellectual property, etc. Estimation is the attachment to the contract containing the specification. It is considered as the basis for performing the application.
WE VALUE YOUR PRIVACY
At the client's request, we sign a data confidentiality agreement between the customer and the contractor. (NDA)
We offer to use Scrum by default. The whole project is divided into individual stages and tasks determined in relation to the size of the project. The composition of the team varies and depends on the type of project/scope, timeline, financial and human resources available. While working on the project we use a time-and-material pricing model with hourly-rate payments for the services delivered.
At the end of each stage, the contracting authority receives the level of project implementation for inspection together with a possible reference to the work carried out.
Our concept is to deliver the best quality possible. Every application made by 4Experience’s team is carefully tested on each stage of development by an experienced QA tester. As a result, we can assure you that our applications meet the highest quality standards.
CLOSING THE PROJECT
After the project is completed, screenshots and a movie from the project are generated. These materials can be made available to the customer upon request. The final version of the application is sent to the client in a downloadable form to a dedicated file platform.
Expert: Wojciech Pander
Member of the Board at 4Experience, President of the Board at AR4vision. He develops comprehensive strategies for using augmented and virtual reality technologies in companies in the context of production processes and their optimization as well as training and training processes.
Over the past five years, he has cooperated with such companies as PGG, Strabag, Tauron, DPD, Omron Electronics, Mitsubishi Electric, Spetech, Glob Tool Factory, and many others.
The originator of the AR4vision tool supporting the work of service and maintenance departments in companies. Author of publications in the area of virtual and augmented reality in the Production Manager journal.
My opinion on virtual reality for manufacturing
Virtual reality creates a huge field for the development of various types of photo-realistic simulations that engage employees more and more.
However, the main direction of using VR in the future will be the creation of a digital world of factories and its connection with the real world to optimize work parameters (Digital Twin).
Technology is still a challenge here, despite the constant development and large financial outlays of device manufacturers, it is not yet a technology working in every environment and in every context. The standard of data exchange protocol between different devices also remains a challenge.
In turn, the future of augmented reality technology is primarily the presentation of data from companies' IT systems in real-time, including the presentation of data in the cloud.
- MY OPINION
In our department, we always focus on customer success. We define the success goals that are measurable so that we can track our progress and report on the completed job.
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Experts of the Lockheed Martin have calculated that savings from the use of Virtual Reality reach over a dozen million USD per year.
Market forecasts, however, say that augmented reality will be a technology that will support the development of enterprises and their digital transformation to the world of Industry 4.0.
67% of IT managers surveyed in technology companies participating in the KPMG survey in 2017 pointed to augmented reality technology as a technology that will bring a breakthrough in the near future.
An important challenge for augmented reality will also be combining its functionalities with possibilities of artificial intelligence (AI).
Virtual reality can help prevent dangerous situations as a tool supporting the safety of workplaces.
In fact, performing a hard skills training in VR is the fastest way for the employee to memorize all the procedures and intricate details of the job. It is also extremely useful if the work to be performed by a new employee is to take place in a hazardous place, such as high-voltage switch gears or large construction sites.
The second largest area of VR implementations in companies is the area of visualization and simulations supporting broadly understood optimization of the company's functioning. These types of implementations relate primarily to the creation of the Digital Twin.
Digital Twin is supporting the development of enterprises by creating virtual models of factories, production lines, individual stations, machines or devices, and then validating production processes through simulations implemented in the virtual world.
The digital equivalent avoids costly modifications to real production lines - saves time and money associated with the design and production process.
The best effects of the implementation of this type of solution are currently achieved by the automotive (Ford, BMW) and the aviation industry (Airbus, Lockheed Martin).
Practicing hard skills in VR can provide the authentic experience needed to develop these skills, especially when traditional learning methods have been too difficult, or unsuitable.
VR creates a strong sense of presence and immersion due to the fact that it provides realistic, multi-sensory and interesting experiences that traditional teaching methods cannot replicate.
Employees are able to continually practice real-world situations, in the safety of the virtual world, they can learn through experience and more easily apply their learning to the workplace.
We track hand and head movements, trainee reaction times, attention, gestures & decision logic to provide you with actionable insights for your workforce.
Training simulations may include the necessity of wearing protective equipment (i.e. safety harness, hook, goggles, etc.) and showing the consequences of a lack of security for an employee in the event of a dangerous situation or accident.
They may also include an explanation of how to move around the workplace, transport materials, or operate certain machines and devices if they are related to employee safety.
Such a virtual dangerous situation or a virtual accident affect the future behavior of the employee rather than a book or even a movie (which both are the common practice during health and safety training).
Finally, simulating accidents during work and the consequences of accidents leaves a lasting impression on the employee’s psyche and can permanently affect the change in human behavior.
The preparation time of the VR / AR application depends on several factors, which can include: the scope of space that will have to be modeled in VR (modeling a large factory hall will take more time than a small office), graphics quality, the scope of integration with other software.
In the case of augmented reality, an important factor is the need to integrate with existing systems and solutions (e.g. ERP, CRM, etc.). Usually, application preparation takes no less than 2-3 months, but there are also shorter (1-2 months) and longer (6 months) implementations.
The two main problems faced by companies implementing augmented reality technology are the problem of data transfer, i.e. the need to ensure secure and reliable data transfer from devices on which data is located to augmented reality devices.
The second problem is the problem of the exact location of the employee in space. The relatively high costs of equipment (augmented reality glasses) are also a problem. In the case of virtual reality, the main problems are hardware costs and relatively high software costs.
Industrial AR is a technology that makes it possible to better control machines and devices in a company, and carry out maintenance works efficiently, even if they are to be done by less experienced staff.
A worker equipped with a tablet or a cell phone can scan a selected device and obtain information on any resulting irregularities, as well as receive instructions on how to carry out necessary repairs.
The cost of application preparation is derived from the scope and time of application preparation. Simpler applications can cost around several thousand USD. The more complex ones, with many training spaces and good graphics, can cost tens of thousands USD and even more.
Return on investment depends on the scope of training. The savings are first faster training time, greater training effectiveness, greater involvement of participants. Simpler training can earn a living in a few months. The benefits of implementing these more expensive applications offset the costs usually after several months.
But there are also pieces of training where measurable financial benefits are difficult to capture, but they provide a number of other benefits, such as image benefits - a positive perception of the company by both employees and the environment.
The benefits of implementing VR technology and AR technology have a wide spectrum and, in principle, a separate catalog of benefits can be defined for both of them, but some elements remain common.
From the company's perspective, these technologies can be a tool for optimization (whether planning the supply of spare parts or production), a tool supporting the reduction of production costs (quality control, avoiding errors), or a tool supporting the safety of workplaces (avoiding dangerous situations).
Both technologies support work efficiency by reducing the time of many operations (completing and integrating processes) and also supports learning processes.
Combining VR or AR with other IT systems in the company, we have ongoing access to many data and parameters, which supports the management of processes in the company or allows better prediction of events (prediction). Finally, both technologies help better manage production.