3D Avatars and AI Chatbots
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Why do I need an AI chatbot for my enterprise?
With a chatbot, you can offer uninterrupted assistance to your current and future customers. The replies they receive will be consistent and multi-language. An algorithm has infinite patience and gives instant answers. It can be a great tool for generating leads and qualifying them. Finally, you can gather detailed information about your customers’ needs and habits to use for improvements.
But customer service isn’t the only application for chatbots. You can also use it for purposes like lead generation and evaluation. Scroll down to see how you can benefit from these technologies based on real case studies.
Let’s see how your AI chatbot might look!
Why an AI chatbot might be for you
Why does your chatbot need a 3D avatar?
An avatar makes chatbot experiences more authentic.
It can be personalized to become an embodiment of your brand and is, therefore, a good marketing tool. For example, if you are targeting business clients you can create a professional-looking avatar and if your target audience is a group of technology enthusiasts, you can make it look more futuristic. This will allow them to connect better with their virtual assistant.
AI chatbots vs human interaction
It is said that 43% of people still prefer talking to an actual person. However, 34% don’t mind using a hybrid model where they connect to a human through a chatbot. Although chatbots can replace your staff in some fields, they work best when used to supplement them.
The virtual helper will respond to the typical requests and help solve simple problems, while your experts focus on more complex cases. This means your employees will work more efficiently and with higher motivation, not being forced to respond to repetitive and dull questions.
Most important benefits of building a chatbot for your business
- You can offer 24/7 assistance and immediate feedback to the customer.
- Chatbots enable automatic generation and qualification of leads saving your or your employees’ time and making the process more efficient.
- You can eliminate mundane time-consuming tasks which means less staff is needed. This translates to a possible reduction in operating costs.
- High reliability and consistent feedback. A chatbot rarely requires maintenance and is usually a very dependable solution. Moreover, it’s infinitely patient and consistent in its answers.
- Better insight and deeper understanding of customers’ habits and needs. Thanks to a chatbot you can easily acquire and analyze data about your clientele.
What our customers say about using our products and services
They are extremely knowledgeable about VR
Martin De Santos CEO Tipi Tap, USA
Great engagement for the users
Alexander De Ridder CTO NEXREF
Their work made a great impression on us
Paweł Pryszcz CMO Spetech
They are always available
Maciej Cader Head of Rapid Prototyping PIAP Institute