With a chatbot, you can offer uninterrupted assistance to your current and future customers. The replies they receive will be consistent and multi-language. An algorithm has infinite patience and gives instant answers. It can be a great tool for generating leads and qualifying them. Finally, you can gather detailed information about your customers’ needs and habits to use for improvements.
But customer service isn’t the only application for chatbots. You can also use it for purposes like lead generation and evaluation. Scroll down to see how you can benefit from these technologies based on real case studies.
This is how your chatbot might look!
High-level Unity development at affordable pricing, with a highly skilled, motivated and affable team. We were most impressed with the availability and flexibility of the team to support us while separated by different continents and time zones.
Simply the best remote contract developer team I’ve ever worked with. Hard working, professional, personable and all-around creative problem solvers.
Top benefits of using a chatbot
Better insight and deeper understanding of customers’ habits and needs. Thanks to a chatbot, you can easily acquire and analyze data about your clientele.
Frequently asked questions
Why give your chatbot a 3D avatar?
An avatar makes chatbot experiences more authentic. It can be personalized to become an embodiment of your brand and is, therefore, a good marketing tool.
For example, suppose you are targeting business clients. In that case, you can create a professional-looking avatar. And if your target audience is a group of technology enthusiasts, you can make it look more futuristic. This will allow them to connect better with their virtual assistant.
Aren’t people annoyed by chatbots?
It is said that 43% of people still prefer talking to an actual person. However, 34% don’t mind using a hybrid model where they connect to a human through a chatbot. Although chatbots can replace your staff in some fields, they work best when used to supplement them.
The virtual helper will respond to the typical requests and help solve simple problems while your experts focus on more complex cases. This means your employees will work more efficiently and with higher motivation, not being forced to respond to repetitive and dull questions.
Projects from our portfolio
VR 3D Configurator
The purpose of this project was to set up a method for letting consumers visualize and select the pavement and garden equipment. It was essential to provide them the chance to view the selected items in various settings and throughout the day.
Virtual reality 3D configurators are excellent for showing off items and helping customers select the best choice. In this instance, changing the time of day allowed visitors to see the garden in a different light as one of the highlights.
VR Leadership & Communication Training
The goal of this app wasn’t gaming itself. But the mechanic of this training is firmly based on gamification elements.
This VR training was created for 4-7 people to play at the same time. We designed a highly detailed environment for the submarine and the helicopter. The essential thing in this app – communication – required us to create a highly effective voice chat system with no delays.
Mateusz Gołuch, Head of Production
He has extensive experience in software houses and creative agencies. Moreover, Mateusz has a business background and high communication skills (everyday contact with clients), and he can advise on business so that the client can achieve his goals.
He is a fan of business flow analysis and process optimization.
Interested in emotional intelligence.
An expert's opinion
How can businesses use avatars & chatbots to their advantage?
Businesses can use avatars and chatbots to improve customer experience, automate repetitive tasks, increase engagement, gather customer data, and reduce costs.
Avatars and chatbots can provide 24/7 support, answer frequently asked questions, resolve customer issues quickly, and handle tasks such as appointment scheduling and payment processing.
They can also engage customers through personalized interactions, recommendations, and feedback as well as gather valuable data to personalize marketing campaigns and improve product offerings.
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